Covid Assessment

In these unprecedented times, we at Scottish Short Stays would like to reassure our guests that your safety and well-being is our number one priority.

We are taking bookings and continuing to follow closely all Government and Health Service guidance for COVID 19. Additional measures have been taken to provide the safest possible environment for our guests, our staff and ourselves.

If you have a booking with us or would like to book with us, the following steps will be/have been put in place:

Prior to Check In

• Full payment is taken in advance of your stay by bank transfer or card to avoid the need to handle cash, confirmation and receipts are sent by email.
• Guests are encouraged to provide their own PPE – face masks and hand sanitisers etc.

On Arrival

• You can message us or call us to let us know your estimated time of arrival.
• We will leave a key for you to let yourself in on arrival.
• The holiday house will have been cleaned to our own exacting standards avoiding cross contamination including the use of anti-viral sprays. Different cloths are used for different areas. These are one use only and disposed of.
• All remote controls will be sanitised.
• Key touch areas such as light switches and other flat surfaces will be cleaned using anti-viral sprays.
• Mattress protectors and pillow protectors are applied to the bed freshly laundered for your stay.
• Staff will wash/sanitise hands and wear gloves, masks and clean uniforms. Gloves will be discarded and fresh ones used as required.
• Guests must leave any items/games that have been used during their stay clearly visible for staff to sanitise.
• Check-in times will be from 5pm and check-out times will be by 9am to give staff more time to deep clean.
• We are using a professional laundry hire company for bedlinen and towels.
• We are providing a FREE starter pack for guests with loo rolls, soap, shampoo and antibacterial hand-wash.

On Departure

• We have a specialist cleaning company we use that ensures all linen is washed and kept to the highest standards.
• After departure the entire house will be serviced to the same exacting standards as you have come to expect of us.
• Our guests are to leave windows open prior to departure. This is to ensure that there is no air borne virus in the property.

Suspected Covid-19 cases if a guest develops or arrives with Covid-19 symptoms:

Should a guest presents themselves with symptoms of Covid19 or is asymptomatic but declares the need to self-isolate, the guest will be advised to check out and return home to self-isolate according to current government guidance. If the guest has acute symptoms, has breathing difficulties, or their life is at potential risk, seek medical help immediately. We will refer the case to ‘NHS Inform’ for further advice on what action to take in the event of a known or suspected case of Covid-19 within the premises.

In addition to our normal cleaning check-list, guidelines to our staff are:

Ventilate the entire house before start cleaning.

Allow fresh air to circulate for at least 20 minutes. Leave all windows open during the entire cleaning process.

Wash hands thoroughly before and after each cleaning.

Use soap and water, and scrub for at least 20 seconds. If that’s not possible, use a hand sanitiser with at least 60% alcohol.

Wear disposable gloves while cleaning.

Gloves are to be thrown out after each cleaning. Hands are immediately washed after gloves are removed.

Stock up on paper towels, disinfectant wipes, and other disposable cleaning supplies.

Any reusable products, machine-wash them at the highest heat setting appropriate for the material.

Cleaning then disinfecting.

Cleaning is when using soap or detergent and water to remove dirt, germs and impurities.

Disinfecting refers to the use of chemicals like bleach or alcohol to kill germs. We are doing both as it is the best way to reduce the spread of infection.

Use the right disinfectant.

Diluted household bleach solutions, cleaning products with at least 70% alcohol, and most common disinfectants that are believed to be effective against the coronavirus.

Focus on frequently touched surfaces.

Light switches, doorknobs, remote controls, and tap handles are just a few of the areas that need to disinfect. (Check out our list of frequently touched surfaces)

Sofas, rugs, and other soft, porous surfaces.

Carefully remove any visible dirt or grime, then use the appropriate cleaner for the material.

Machine-wash items according to the manufacturer’s instructions.

Wash all linens at the highest heat setting recommended by the manufacturer.

That includes bed sheets, mattress covers, hand and bath towels, kitchen towels, and blankets.

Wear gloves when handling dirty laundry.

Clean and disinfect laundry baskets and hampers.

Consider using a liner that’s either disposable or machine washable.

Empty the vacuum cleaner after every cleaning.

Disinfect the vacuum cleaner, along with other cleaning appliances like the dishwasher and washing machine.

Remember to check the expiration dates on supplies.

And never mix household bleach with ammonia or other cleaning solutions, as doing so can release toxic gases.

Pay special attention to these frequently touched surfaces.

General

• Doorknobs
• Fans and lamp chains.
• Rubbish and recycling bins.
• Hair-dryers.
• Ironing boards and irons.
• Keys
• Light switches.
• Railings.
• Remote controls.
• Tabletops
• Thermostats
• Window sills and window handles.

This is not an exhaustive list and is subject to changes and updates as the need arises and as a result of new government guidance.

Scottish Short Stays would like to wish you and your families all the best. Stay safe so you can enjoy your holiday.

If you need any further information or you are worried about anything at all please do not hesitate to contact Sukhi Punia.

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